Privacy Policy
At Reload Boxing, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or use our services.
Please read it carefully. If you have any questions, feel free to contact us.
Effective Date: 30.06.25
1. Who We Are
Reload Boxing (“we”, “us”, or “our”) operates this website and provides boxing products and services. We are committed to protecting your personal data and respecting your privacy.
Our registered address is:
Reload Boxing
Unit 41, Ketley Business Park
Waterloo Road, Ketley
Telford, TF4 2DG
You can contact us at:
Email: enquiries@reloadboxing.co.uk
2. What Information We Collect
When you use our website, create an account, place an order, or contact us, we may collect:
-
Personal Information:
-
Name
-
Email address
-
Postal address
-
Phone number
-
-
Payment Information:
-
Payment method details (e.g., credit/debit card) processed securely via Wix Payments
-
Billing address
-
-
Technical Information:
-
IP address
-
Browser type
-
Device information
-
Cookies and similar tracking technologies
-
-
Order History:
-
Products purchased
-
Order value
-
Delivery information
-
3. How We Use Your Information
We use your personal data for the following purposes:
-
To process and fulfil orders, including payment collection and delivery
-
To create and manage your customer account
-
To communicate with you about orders, products, services, or promotions
-
To improve our website, products, and customer experience
-
To comply with legal obligations (e.g., tax and accounting requirements)
4. Payments and Security
Payments are securely processed via Wix Payments, which meets industry standards (PCI DSS compliance). We do not store your full payment card details on our servers. Wix Payments may collect and process your payment information according to their Privacy Policy.
Third-party processors:
Your payment data may be shared with authorised payment providers only as necessary to complete the transaction.
5. Legal Basis for Processing
Under UK GDPR and applicable laws, we rely on:
-
Contractual necessity (processing orders and payments)
-
Legitimate interests (improving services, preventing fraud)
-
Consent (for marketing communications)
-
Legal obligations (record-keeping)
6. How We Share Your Data
We may share your information with:
-
Service providers (e.g., payment processors, delivery companies)
-
Professional advisors (e.g., accountants)
-
Regulatory authorities when required by law
We will never sell your personal data.
7. Data Retention
We keep your information only as long as necessary for:
-
Providing services
-
Legal and regulatory purposes
-
Resolving disputes
Retention periods vary depending on data type and purpose.
8. Your Rights
You have the right to:
-
Access the personal data we hold about you
-
Request correction of inaccuracies
-
Request deletion (subject to legal requirements)
-
Object to or restrict processing
-
Withdraw consent (e.g., unsubscribe from marketing)
-
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise these rights, please contact us.
9. Cookies and Tracking
Our website uses cookies to:
-
Enable essential site functionality
-
Analyse site usage
-
Personalise your experience
You can manage cookies in your browser settings. For more details, see our [Cookie Policy].
10. International Transfers
If your data is transferred outside the UK, we ensure adequate safeguards are in place, such as Standard Contractual Clauses or other approved mechanisms.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes via our website or email.
12. Contact Us
If you have questions or requests regarding this Privacy Policy:
Reload Boxing
Unit 41, Ketley Business Park
Waterloo Road, Ketley
Telford, TF4 2DG
You can contact us at:
Email: enquiries@reloadboxing.co.uk